Highlights
- Enjoy a smooth, stress-free experience at Tan Son Nhat International Airport
- Skip queues with priority Fast-Track immigration access
- Enjoy a warm meet and greet with a welcome sign
- Choose optional full escort service
- Feel at ease as a first-time visitor, family, senior, or business traveler
Description
Landing in a busy city like Ho Chi Minh City can be overwhelming—especially at Tan Son Nhat International Airport, one of the busiest airports in Vietnam. Long queues at immigration are common, particularly during peak hours and late-night arrivals.
Our Fast-Track service is designed to help you move through the airport quickly and comfortably.
Before your flight, simply provide your travel details—our team will monitor your flight and prepare everything in advance.
Upon arrival, our staff will be waiting with a welcome sign, ready to guide you through the priority immigration lane. For those who prefer extra comfort, our Luggage & Escort add-on ensures full assistance through baggage claim and all the way to your vehicle.
If you are visiting Vietnam for the first time or traveling on a tight schedule, this service ensures a smoother, more relaxed airport experience.
Guests going through the fast track lines are not required to complete a pre-arrival immigration form. Rest assured!
Note:
❗At Tan Son Nhat Airport (SGN), our staff does not carry a personalized name sign.
- For Standard Fast Track, look for a WHITE signboard with GREEN TEXT reading 'YOUR JOURNEY STARTS HERE'.
- For VIP Fast Track, look for a GREEN signboard with WHITE TEXT reading 'VIETNAM IS READY FOR YOU'.
❗Our guide is not allowed inside the Fast Track area, and can only stand outside to direct you.
- For VIP Fast Track, head to lane 3.
- For Standard Fast Track, head to lanes 4, 5, or 6. Note: this area has no queue-dividing ropes, so just stand in one of the correct lanes to use the service.
❗If your information is submitted only after you have landed, registering your name for the Fast Track service will require urgent, last-minute processing, and an additional fee will apply to cover this expedited arrangement. To avoid extra charges, please make sure to send your details in advance of arrival.
Disclaimers:
❗Wait times on the Standard/VIP Fast Track lane may vary depending on airport traffic, peak hours, and the number of travelers using the service at the same time. This is subject to airport and immigration conditions beyond our control and cannot be guaranteed. In some cases, the waiting time may be similar to the standard queue, and this is considered normal and expected.
❗Flights arriving between 2:00 AM and 7:00 AM typically experience low airport traffic and shorter immigration queues. During these hours, the time-saving advantage of Fast-Track may be less significant than during peak periods.
Includes
Meet & greet service with a welcome sign
Staff assistance at the immigration area
Access to Fast-Track immigration lane (Standard or VIP option)
Luggage assistance and full escort service (add-on)
Excludes
Visa fees
Airport transfer / transportation service (optional)
Last-minute fees for information submitted after landing
Important Information
- ❗Fast Track services are not available for Vietnamese passport holders
- ❗Please note that our Fast Track service is only applicable to international flights, as it is designed to assist with the immigration process
- The service fee only covers priority immigration lane arrangement. Once directed to the correct lane, staff may leave to assist other passengers
- For full support (immigration, baggage claim, escort to exit), please select the Luggage & Escort add-on when booking
- The Luggage & Escort add-on must be booked in the same quantity as the number of pax using Fast Track service
- After booking, please send us your passport scans/photos, flight number with arrival time, and visa details (if applicable). We cannot proceed until all required information is received
- Please select your actual flight arrival time as the booking time
- Children aged under 2 are free of charge
- Children aged 2 or older must be booked under an adult ticket to use the service.
Easy cancellation
Cancel up to 24 hours in advance for a full refund
